For many people, the hardest part of hiring a cleaning service is the very first step: finding time for a phone call, or waiting at home for someone to come and look at the space. At Graci, the estimate starts with a text message. For most jobs, a few details and a couple of photos are enough to put together a clear price, with no visit required.
Why text?
Texting fits into a busy day. You can send the details from work, from the school pickup line or late in the evening, and reply whenever it suits you. It also leaves a written record: what you asked for, the estimate you received and the date you agreed on all live in one conversation you can scroll back through. That is why a text to is the fastest way to reach us.
What to include in your first message
The more complete your first message, the more accurate the estimate. Here is what helps:
- Property type. House, apartment, condo or office, and roughly how many bedrooms and bathrooms or the approximate size.
- What needs cleaning. The whole home or specific rooms? A regular cleaning, a deep cleaning or a move-in / move-out clean? Mention anything that needs extra attention, like the kitchen or bathrooms.
- Address or ZIP code. So we can confirm the property is in our service area: communities around Peabody, MA.
- Photos (optional). Two or three photos of the rooms you are most concerned about help a lot, but they are not required.
- Preferred dates. A few days and times that work for you, and whether you want a one-time visit or a weekly, biweekly or monthly schedule.
An example message
You do not need a special format. Something like this is plenty:
"Hi, I'd like an estimate for a deep clean. 3-bedroom, 2-bath house in Newton, ZIP 02458. Mostly the kitchen and bathrooms need attention. Photos attached. Weekday mornings next week work best."
What happens next
1. We review the details. Based on the property type, its size and what needs cleaning, we put the estimate together. If something is unclear, for example whether a finished basement is included, we will ask by text.
2. You get a clear price. The estimate comes back by text, so you can review it whenever it is convenient. It is free, and you are under no obligation to book.
3. We confirm the date. The dates you suggested are the starting point; the team confirms the day and the arrival window with you before anything is final.
4. The crew arrives ready. On cleaning day, the Graci team arrives with its cleaning supplies and tools, so nothing is borrowed from your cabinet.
When a visit might be needed
For most homes and apartments, a text and a few photos are enough. Larger or unusual jobs, such as a big office, a post-construction clean-up or a property with very specific requirements, may call for a closer look before a final price. If that is the case, we will let you know.
Tips for an accurate estimate
- Take photos in daylight, from the doorway, so the whole room is visible.
- Mention pets, since shedding affects how long floors and furniture take.
- Say whether the property will be empty or furnished, which matters for move-out jobs.
- Flag your priorities, like shower glass, the cooktop or baseboards.
- Note anything about access: parking, stairs, a building door code or a lockbox.
Prefer a form?
If you would rather not text, the online quote form asks for the same information and works just as well. Either way, the estimate is free.
Ready when you are
Send a text to with your address and what you need cleaned. We come back with a free estimate.
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